COVID-19 INFORMATION

Following the instructions of the World Health Organisation, we made the decision to temporarily close our stores.

You can still shop at the online store www.bimbaylola.com. Our warehouse is open and operating normally. We are preparing your orders to send them out as soon as possible, and we apologise for any delays encountered.

Thank you for your understanding.

KEEP ON TOGETHER

 
 

DELIVERY
Safety protocol in our distribution centre.
Contact-free delivery - Secure signature.

 

RETURNS
Returns by post or courier.

 

CUSTOMER SERVICE
Monday to Friday during the usual opening hours.
100% of employees in the contact center are working remotely.

 

DELIVERY.
Safety protocol in our distribution centre.
Contact-free delivery - Secure signature.

 
 

RETURNS
Returns by post ot courier.

 
 

CUSTOMER SERVICE
Monday to Friday during the usual opening hours.
100% of employees in the contact center are working remotely.

 
 

DELIVERY

 

Orders may be subject to short delays or restrictions as a result of any goods transit or mobility measures that may be established.

We have adapted our operations and safety and hygiene protocol in our distribution centre to cover our activities.

Couriers have adapted all of their delivery processes: contact-free delivery, secure signature, maintaining the prudential safety distance.

 
 

RETURNS

 

Return period extended to 60 days.

Returns by post or courier.

 
 

CUSTOMER SERVICE

 

Our Customer Service Center is still active from Monday to Friday during its usual hours.

We have implemented REMOTE WORKING as an optimal solution for our Customer Service teams, reinforcing compliance with individual health and hygiene measures.

CUSTOMER SERVICES OPENING HOURS

M-F

10am to 6pm

Telf. +34 886 441 147
 
Back to top