1. DELIVERY: Free standard home and selected stores delivery via DHL Express. Standard delivery times (3-7 working days) may get extended an additional 24 to 72h (working days) during Black Friday.

2. RETURNS: Free return in store (except Outlet and El Corte Inglés stores). Return via post or courier, sending to the following address:

Tenerife C/Castillo 44 esq. con Teobaldo Power
38003 Santa Cruz de Tenerife

The costs and responsibility for the sound delivery of goods to be assumed by the sender. We recommend you, for your safety, use a certified shipping service. Refund 5 working days from reception and validation.

3. EXTENDED RETURN: Extended return period up until 9nd January for all purchases made between 21st November and 9nd December.

4. PAYMENT METHODS: Credit and debit card (Visa, Visa Electron, MasterCard and Maestro). PayPal.

5. SPECIAL CUSTOMER SERVICE OPENING HOURS: Monday to Sunday: 08:00 to 19:00. +34 886 441 147. Contact.