{
  "action": "Content-Get",
  "queryString": "id=faqs_orders",
  "locale": "en_UA",
  "success": true,
  "content": "<style>\r    .article-home__content,\r    .article__submenu {\r        margin-bottom: 80px;\r    }\r    .footer {\r        margin-top: 0px !important;\r    }\r</style>\r\n<div class=\"article article__submenu expand-elements-wrapper\" data-allow-multiple-opened=\"true\">\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"tracking\">\r\n        <button class=\"article-accordion__button u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            Track my order\r\n        </button>\r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n              Once your order has been prepared and sent to the transport company, you will receive a confirmation email with a link through which you can track your shipment. It can take up to 24 hours from receiving the shipping confirmation email to activate the tracking number. <br><br>\r\n              If you're a registered user, you can also check your order status in the \"ORDERS\" section. If you purchased as a guest, go to the link in any of the emails relating to your order to track it.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"cancel-order\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            Cancel or modify my order\r\n        </button>\r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n                Canceling an order or modifying the delivery address depends on the order status. To manage your cancellation or modification request, please contact us by phone +38 0443449201 from Monday to Saturday from 09:00 to 18:00. Sunday closed. All possible ways to contacts us are <a href=\"https://www.bimbaylola.com/ua_en/info?aid=contact\" class=\"contact-link\" data-id=\"cancelOrModifyOrder\" title=\"Go to Contact\">here</a>.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"modify-products\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            Modify the products in my order\r\n        </button>\r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n                Once the order has been sent to the transport company, it is not possible to delete or modify the products in your order.  You can make a return when you have received your order. If you have any doubts, please contact us by phone +38 0443449201  from Monday to Saturday from 09:00 to 18:00. Sunday closed.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"incident\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            Incident with my order\r\n        </button>\r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n                If you receive an order with damaged packaging or the wrong product, please contact our <a href=\"https://www.bimbaylola.com/ua_en/info?aid=contact\" class=\"contact-link\" data-id=\"orderIncident\" title=\"Go to Contact\">Customer Care service</a> within 24 hours of receiving your order by phone +38 0443449201  from Monday to Saturday from 09:00 to 18:00. Sunday closed.\r\n            </p>\r\n        </div>\r\n    </div>\r\n</div>"
}