{
  "action": "Content-Get",
  "queryString": "id=faqs_returns",
  "locale": "en_US",
  "success": true,
  "content": "<style>\r    .article-home__content,\r    .article__submenu {\r        margin-bottom: 80px;\r    }\r    .footer {\r        margin-top: 0px !important;\r    }\r</style>\r\n<div class=\"article article__submenu expand-elements-wrapper\" data-allow-multiple-opened=\"true\">\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"make-return\">\r\n        <button class=\"article-accordion__button u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            How to make a return\r\n        </button>            \r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n                Returns terms and conditions may vary during promotional periods. For more information, you can check the \"SHIPPING AND RETURNS\" section of the product page.<br><br>\r\n                You have 30 calendar days from the purchase date to make your return, and 15 days for Outlet Days products.<br><br>\r\n   Return items by using a private mail or courier (you will be responsible for the shipping costs). <br><br>\r\nFor your security, we recommend sending the package by certified shipping service. Include the delivery note you received with your order in the package or you can download it to the \"order on its way\" email. If you don't have the delivery note, include the label you received with your order and send the package to the following address: <br><br>\r\n             BIMBA Y LOLA<br>\r\n              Carbel LLC<br>\r\n                8201 NW 87 Avenue<br>\r\n               Suite 100<br>\r\n             Medley FL 33178<br><br>\r\n              Use the tracking number from your chosen courier company to track your return.<br><br>\r\nThe refund will be made through the original payment method to the purchase who made the purchase. Shipping costs paid at the time of purchase will not be refunded in the event of full or partial return. <br><br>\r\n                The items you are going to return must be in the same condition as when you received them. In compliance with current health and safety regulations and for your own safety, we do not accept returns of cosmetics, swimwear, or underwear if the hygiene seal is not intact.<br><br>\r\n                For more information, please see our <a href=\"https://www.bimbaylola.com/us_en/company?aid=terms\">Terms and Conditions of purchase</a>.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"return-gift\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            How to return a gift order\r\n        </button>            \r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n         You have 30 calendar days from the purchase date to make your return, and 15 days for Outlet Days products.<br><br>\r\n         Return items by using a private mail or courier (you will be responsible for the shipping costs).   <br><br>\r\n             BIMBA Y LOLA<br>\r\n              Carbel LLC<br>\r\n                8201 NW 87 Avenue<br>\r\n               Suite 100<br>\r\n             Medley FL 33178<br><br>\r\nUse the tracking number from your chosen courier company to track your return.<br><br>\r\nThe refund will be made through the original payment method to the purchase who made the purchase. Shipping costs paid at the time of purchase will not be refunded in the event of full or partial return. <br><br>\r\n                The items you are going to return must be in the same condition as when you received them. In compliance with current health and safety regulations and for your own safety, we do not accept returns of cosmetics, swimwear, or underwear if the hygiene seal is not intact.<br><br>\r\n                For more information, please see our <a href=\"https://www.bimbaylola.com/us_en/company?aid=terms\">Terms and Conditions of purchase</a>.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"exchange-product\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            Exchange a product\r\n        </button>            \r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\nIt is not possible to exchange a product. You must return it and make a new purchase.\r\n            </p>\r\n        </div>\r\n    </div>\r\n    <div class=\"article-accordion base-accordion\" data-question-id=\"refund\">\r\n        <button class=\"article-accordion__button  u-btn-clean\" data-interaction=\"expand\" data-interaction-relation=\"sibling\">\r\n            My refund status\r\n        </button>            \r\n        <div class=\"article-accordion__content interaction--expand\" data-interaction-dependant=\"true\">\r\n            <p class=\"article-accordion__content-text\">\r\n                BIMBA Y LOLA refunds are processed using the original payment method unless you make your return in a store and request a BIMBA Y LOLA voucher card. <br><br>\r\n                Once we have processed your refund, you will see the amount in your bank account within five (5) working days.\r\n            </p>\r\n        </div>\r\n    </div>\r\n</div>"
}