RETURN DETAILS

1.Returns

Return method Timeframe Cost
Via post or courier Within 30 days of the date of purchase To be assumed by customer

Return method: Via post or courier

Timeframe: Within 30 days of the date of purchase

Cost: To be assumed by customer

Send your return to our warehouse via the courier company of your choice. Note that with this method, you have to pay for shipping. We are not responsible for lost packages.

So we recommend you send it by certified mail. The refund will be issued through the original payment method, to the person who made the purchase.

Request your return follow these steps:
- Step 1: Place the sticker you received with your order on the outside of the box.
- Step 2: Insert it into the box and send it to:

BIMBA Y LOLA
DADELAND MALL
7535 N Kendall Dr L.2150A
33156 Miami

If you do not keep that sticker, contact our Customer Care here and request your purchase note.

Follow the status of your return using the tracking number on the transport company's website.

* Items must be returned in perfect condition, with tags attached, unused, and in their original packaging to guarantee the refund.

* Jewellery and accessories must be returned in their original, unopened, sealed packaging, in good condition.

* In compliance with current health and safety regulations, and for the safety of the client, swimsuit returns will not be accepted without the security seals intact.

* Return terms and conditions may vary during promotional periods. For more information, you can check the product information section (Shipping & Returns)

Once we have made the refund, you will receive the amount in the original payment method. We will send you an email with the confirmation.

For more information, see the Terms and Conditions.

2.Refunds

Refund method Refund timeframe
Via courier 5 business days from reception and validation in our distribution center

Refund method: Via courier

Refund time frame: 5 business days from reception and validation in our distribution center

Once we have made the refund, you will receive the amount in the original payment method. We will send you an email with the confirmation.