PRIVACY POLICY AND COOKIES

  • 1. RESPONSIBILITY
  • 2. PURPOSES
  • 3. PERSONAL DATA RETENTION PERIOD
  • 4. LEGITIMATION
  • 5. RECIPIENTS
  • 6. RIGHTS
  • 7. COOKIE POLICY
  • 8. SECRET SANTA

1. RESPONSIBILITY

Who is responsible for the processing of Personal Data?

Identity: Bimba & Lola, S.L. (hereinafter “Bimba & Lola”)
Postal address: Parque Tecnológico y Logístico de Vigo, Nave D13 (36315 – Vigo – Spain)
Telephone: (+34) 886 440 871
email: lopd@bimbaylola.com

2. PURPOSES

Why do we process your personal data?
In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, as well as any applicable national legislation, we inform you that at Bimba & Lola we request the data that is strictly required for the following purposes:

(1) To process your registration as a customer and manage the buying process.
(2) To send commercial communications about Bimba & Lola's products (emails, phone calls, SMS, PUSH notifications, post, etc.).
(3) The preparation of commercial profiles based on information from internal and external sources, with the aim of sending you personalised advertising and analysing your purchasing behaviour.
(4) Abuse and fraud prevention (fraudulent activities, denial-of-service attacks, among others).
(5) Disclosure of data to public bodies and authorities (administrative or judicial), providing that this is required under the legal and statutory provisions.
(6) Management of our customer service telephone service, whereby conversations may be recorded in order to deal with queries and requests, as well as for quality assurance purposes.

3. PERSONAL DATA RETENTION PERIOD

How long will we keep Personal Data?
Your data will be kept for as long as we have a contractual relationship, it is necessary to fulfil the purpose for which it was obtained, or until you ask for it to be erased, as well as for the time necessary to comply with our legal obligations.

4. LEGITIMATION

What is the legitimation of the processing of Personal Data?
The legal bases for the processing of your personal data corresponding to each of the purposes (1) to (5) included in Section 2 above (“Purposes”) are as follows:

Purpose (1): The execution of a contract with Bimba & Lola in relation to the purchase of products.
Purpose (2): Consent expressly given to Bimba & Lola at the time your personal data are collected.
Purpose (3): Consent expressly given to Bimba & Lola at the time your personal data are collected in relation to the preparation of profiles based on external sources and the satisfaction of a legitimate interest pursued by Bimba & Lola in relation to the preparation of profiles based on internal sources.
Purposes (4) and (5): The legal discharge of responsibilities applicable to Bimba & Lola.
Purpose (6): (i) The execution of a contract between the customer and Bimba & Lola, when the enquiry or request is related to products acquired from Bimba & Lola (order status, returns, etc.) and (ii) Bimba & Lola's legitimate interest in dealing with and resolving queries or requests that do not relate to purchases made from Bimba & Lola.

5. RECIPIENTS

To which recipients will Personal Data be communicated?
Your personal data may be accessed by our suppliers when it is necessary for the correct provision of services and fulfillment of the purposes for which the data was obtained. In this regard, your personal data may be accessed by:
(i) transport and logistics companies,
(ii) financial institutions, fraud detection and prevention companies,
(iii) customer support providers,
(iv) technological and analytical service providers,
(v) digital advertising and marketing providers that, in certain cases, may act as joint controllers.

In addition, your data may also be disclosed to public bodies and authorities (administrative or judicial) in those cases in which a legal regulation thus establishes it.

6. RIGHTS

What are your rights when you provide us with your personal data and how can you exercise them?
You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where applicable, to request their suppression when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you will be able to request the limitation of the processing of your data, in which case we only will keep them for the exercise or defence of claims.

In certain circumstances and for reasons related to your particular situation, you will be able to oppose the processing of your data. Bimba & Lola will cease to process your data, except for imperative legal reasons, or for the exercise or defence of possible claims.

In the same way, you can exercise your right to data portability, as well as to withdraw the consents given at any time, without this affecting the legality of the processing based on the consent given prior to its withdrawal.

If you wish to exercise any of your rights, you can contact us in writing at our email address lopd@bimbaylola.com or our postal address Bimba & Lola, Parque Tecnológico y Logístico de Vigo, nave D13 (36315 – Vigo – Spain). The request to exercise any of your rights must be accompanied by a copy of an official document that identifies you (National Identification Document, driving license or passport).

Finally, we inform that you can contact the Spanish Data Protection Authority and other competent public authorities regarding any claim deriving from the processing of your personal data.

7. COOKIE POLICY

Web browsing (cookies)

This website (hereinafter “bimbaylola.com”), property of Bimba & Lola, S.L., uses own and third-party cookies to collect information on the use of the website in order to customise the browsing experience and to improve our services. In compliance with obligations set out in Section Two of Article 22 of Act 34/2002, of 11 July, the Information Society and Electronic Commerce Services Act, the purpose of this Cookie Policy is to provide information on said cookies so that you can decide on their management and use.

Strictly necessary cookies

Bimba & Lola uses essential internal-use cookies for the operation of bimbaylola.com, including those that enable authentication or maintenance of the registered user's session when browsing the site. Disabling these cookies prevents the correct functioning of some features on bimbaylola.com:

- Cookies_Consent (Cookies acceptance popup)
- Dyndata (Shopping cart)
- Store (To ascertain the visitor's purchase market)
- Frontend, Frontend_cid (User login)
- Customer_Group (Group to which the user belongs)

Analytical cookies

Bimba & Lola uses analytical cookies to collect statistics on the user's activity on bimbaylola.com and the general activity of the site. The collected information allows for optimal browsing on the site and guarantees the best service for the user:

SERVICE SUPPLIER MORE INFORMATION
GOOGLE ANALYTICS GOOGLE Link
GOOGLE TAG MANAGER GOOGLE Link
YOUTUBE GOOGLE Link

Advertising cookies

These are cookies normally stored by third parties that manage the advertising spaces that users view when they access bimbaylola.com. These cookies allow us to measure the effectiveness of our online campaigns, provide the user with relevant information, offer advertising content of the user's preference and limit the number of advertisements we make to each user:

SERVICE SUPPLIER MORE INFORMATION
DOBLECLICK GOOGLE Link
GOOGLE TAG MANAGER GOOGLE Link
FACEBOOK FACEBOOK Link

Social network cookies

Some social networks like Facebook or third-party websites and services offer advertisers the opportunity to develop personalized audiences in their own environments of the users of said networks, websites or services who visit bimbaylola.com

This allows advertisers to directly impact users in the environment of these third parties, offering information, promotions and advertising content that match the interests of the users:

SERVICE SUPPLIER MORE INFORMATION
FACEBOOK FACEBOOK link
GOOGLE GOOGLE link
YOUTUBE GOOGLE link

Deactivation and elimination of cookies.
The user can configure their browser to block cookies and delete them, if necessary. However, by opting for this configuration, the user may not be able to access certain parts of bimbaylola.com or may not be able to enjoy one or more of Bimba & Lola's services. Unless the browser settings have been configured to reject cookies, the system will produce cookies whenever the user accesses bimbaylola.com

The user may restrict, block or delete the cookies from bimbaylola.com at any time. To do so, the user must modify the browser settings regarding the use of cookies via the “Preferences”, “Options” or “Tools” menu (the menu names or the method of accessing the cookie options may vary depending on the browser used). For more information on how to configure cookies in the most common browsers, we recommend consulting the following links:

- Internet Explorer: Link
- Mozilla Firefox: erase cookies and block cookies.
- Google Chrome: Link
- Opera: Link
- Safari: Link

Bimba & Lola reserves the right to modify the current Cookies Policy as a result of a regulatory change or due to a change in their configuration. For this reason, we recommend that you periodically review this policy in order to be properly informed on how we use cookies and what we use them for.

 

8.OUR SECRET SANTA

Legal terms and conditions of our Secret Santa

We invite you to review the terms of use that govern the BIMBA Y LOLA Secret Santa feature ("Secret Santa"), owned by Bimba & Lola, S.L., a company with registered office at Parque Tecnológico y Logístico de Vigo, Nave D13, 36315 Vigo, province of Pontevedra and with Tax ID number B-36950970.

These terms have been designed to create a legally binding agreement between you and us, protecting your rights as a user and our rights as a company.

1. Obligations of the User:

The user is required to:

a) Provide to BIMBA Y LOLA all the information needed to correctly develop the services that require prior identification. Said information must be true and current. Otherwise, BIMBA Y LOLA will not be responsible for any possible development failures under any circumstances.
b) Always use the services offered on the website properly and in accordance with the law.
c) Not carry out any activity that hinders or interferes with the operation of the services included on the website.
d) Respect the intellectual and industrial property rights belonging to BIMBA Y LOLA.

2. Intellectual and industrial property:

All the intellectual and industrial property rights associated with the Secret Santa and its contents belong to BIMBA Y LOLA, meaning no user is authorized to make use thereof, or print them, or store them in any physical medium under any circumstances, save for their personal and private use; therefore, the modification, decompilation or commercial use of any part thereof is prohibited.

The use of the contents of the Secret Santa is only authorized for information and service purposes, provided that the source is cited or referenced. The user is solely responsible for any misuse thereof.

Accessing Secret Santa does not give users any right to or ownership of the intellectual or industrial property rights or of the content it hosts. Users accessing Secret Santa shall not copy, modify, distribute, transmit, reproduce, publish, assign or sell the aforementioned elements or create new products or services derived from the information they contain without the express authorisation of BIMBA Y LOLA given in writing. The user is strictly forbidden from altering its content or structure.

BIMBA Y LOLA reserves the right to pursue legal actions against users who violate or infringe any intellectual and/or industrial property rights.

If the user identifies any activity that may violate any intellectual or industrial property or any other kind of right, we request that they report it to us.

3. Privacy Policy

In accordance with the data protection regulations in force, we will briefly inform you below about the features of the personal data processing you provide us with:

Data Controller: Bimba & Lola, S.L.

Purpose: management of Secret Santa.

Basis: Express consent of the user.

Storage: Personal data will be stored during the development of the stated purpose, and the data will subsequently be blocked for the periods established in regulations.

Recipients: Personal data may be accessed by our suppliers when strictly necessary for the mentioned purpose. They may also be transferred to public bodies and authorities where so required by regulations.

Rights: The user will have the right to exercise their right of access, rectification, erasure, opposition, restricted processing, portability, as well as to withdraw the consent granted. If you wish to exercise any of your rights, you can contact us in writing at our email address lopd@bimbaylola.com or our postal address Bimba & Lola, Parque Tecnológico y Logístico de Vigo, nave D13 (36315 – Vigo – Spain). In the existence of any reasonable doubts surrounding the identity of the person making the request, we may request a copy of an official ID (DNI, driving license or passport) in order to verify the applicant's identity. You can also contact the Spanish Data Protection Authority and other competent public authorities regarding any claim deriving from the processing of your personal data.

Processing of third-party data: The user warrants that they have obtained the necessary permissions to provide the personal data of the guests and assumes the responsibility of having provided such data. With regard to the personal data provided, BIMBA Y LOLA warrants and undertakes that data processing will be carried out for the sole purpose of properly managing the Secret Santa.

4. Duration of the Secret Santa

BIMBA Y LOLA's Secret Santa will end on 6 January 2023. From that moment on, you will not be able to place any more orders through this function.

5. Purchasing process

Purchases made through the Secret Santa are subject to the Terms and Conditions of our website www.bimbaylola.com. Furthermore, the personal data necessary for these purchases will be processed in accordance with our Privacy Policy. The user must read and accept the Terms and Conditions and Privacy Policy before completing their purchase.